GoodRx for Pets Customer Help Center
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Pet Medications and Supplements
Does GoodRx for Pets sell the same medications as my vet's office?
Yes. GoodRx for Pets is a fully licensed online pet pharmacy, and we sell the same medications at lower prices. The pet medication and supplements we supply are sourced from manufacturers or authorized distributors.
What happens with back orders and out of stock items?
Despite the best efforts of the GoodRx for Pets team, we sometimes run out medications. If for some reason one of the medications or products you purchase is on backorder or out of stock, GoodRx for Pets will ship the part of your order that we have and communicate with you that the backordered item has been canceled. You can request to be notified via email when the medication is back in stock.
Discontinued Medications
We will let you know if a medication you’ve ordered has been discontinued so you can ask your veterinarian for an appropriate alternative.
How long are the expiration dates?
Expiration dates vary by manufacturer. Our practice is not to sell short-dated products. The rolling inventory method used by GoodRx for Pets allows you to receive products with extended expiration dates.